Frequently Asked Questions
Q1. What is your jewellery made from?
Answer. Our jewellery is made of 14kt ,18kt or 22kt hallmarked gold.
Q2. Is your jewellery certified?
Answer. Yes our jewellery is certified from renowned laboratories like IGI, SGL, HRD or GII.
Q3. How do I take care of my jewellery?
Answer. Gold as such requires little maintenance but we advise that you dont wear while sleeping or in the shower/swimming pool.
Q4. How can I pay for my order?
Answer. We accept payment using all major credit cards, bank transfers, paytm, googlepay, cash or cheques
Q4.If i loose my certificate , can i get a new one?
Answer. Yes at a minimal cost of approximate 500 Rs. you can get a duplicate/copy certificate for your piece of jewellery.
Q5.Do u offer engraving services on products?
Answer. Yes we can engrave any message you want ona ring, pendant,bangle, bracelet. A minimal cost will be incurred for same .
Q6.What is the estimated time for the products to be delivered?
If the piece of jewellery selected by you is ready it can be delivered on the spot, or if needed to be delivered somewhere specifically within 24hrs within mumbai and 48hrs within India. If the piece of jewellery needs modification it will take minimum 7 to 10 days . If the entire piece is being manufactured as per your specifications and customised it will take us minimum 15days to 40 days to deliver the same.
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